As more and more businesses in Perth have become reliant on the services of professional commercial cleaning companies, JBI Complete Cleaning is committed to informing you of the must-know industry facts and latest news. With extensive experience in commercial cleaning, we've also taken the time to share our specialist knowledge and expertise.
Please feel free to browse our articles below, and don't forget to return for the latest publications from the trusted team at JBI Complete Cleaning.
How to Choose a Commercial Cleaning Service in Perth
One would think choosing a commercial cleaning service in Perth to maintain their facility would be a relatively easy task. Most maintenance managers of facilities, responsible for overseeing the cleanliness and health of their building, know this is not as simple as it sounds. The type of facility and its needs dictate the services required. The appearance of the facility plays a large role in the success of the business, whether it is a supermarket, retail store or even a hospital. A dirty appearance always makes a bad impression! With cleaning being an industry worth $ 80 billion, there is an extensive list of commercial cleaning services, some of which have decided to franchise. They range from small to mid-size and large, and all have a menu of services to offer. So, what are some things to look for when making a decision?
Let's start with the facility and size. Depending on the kind of business and size of your facility, it helps to narrow down the list of commercial cleaning services to research. Do you have multiple locations requiring service? Next, decide on the services you need, the type of surface(s) that need to be cleaned, and what kind of frequency you require. Lastly, decide on your budget. Once this list is in place, it is time to start the interview process. Write down all your questions.
For a mid-size to a large facility, there is most likely more than one area or type of area to be cleaned. Whether it is a supermarket, retail space, school, hospital or even a warehouse, every place has floors to be cleaned and maintained. But what kind of surface is it? Is it ceramic, vinyl, concrete, or carpet? Don't forget the windows. If it's a supermarket, you may require department cleaning, such as meat rooms, bakery and deli & hot foods. Is it a hospital? Hospitals and schools have their own level of "cleanliness" to maintain, with strict rules, regulations, and procedures to be followed. Choosing a larger commercial cleaning service that offers a diverse menu of services will probably be your best choice. Make sure to add commercial cleaning service franchises to your list, as they tend to always offer the services you will most likely require and can provide them to multiple locations should you need this.
Here are a few important questions to help you make your decision on choosing the right cleaning service:
- What services do they specialise in?
- Are they a franchise company, and can they service multiple locations if necessary?
- Do they have the manpower to accomplish the services you require?
- What is their experience?
- What types of cleaning products do they use and why?
- What types of clients do they currently provide services for? Do they have experience with other businesses like yours?
- Do they have references? A commercial cleaning company that will give you at least three references from current clients is also a strong indication that this company is confident of its ability to provide the services you need in the way you deserve to have your facility look.
You want to look for a well-rounded commercial cleaning service that has a proven record of retaining its clients. After all, you do not want to have to keep repeating the hiring process. Review the answers to these questions carefully to help narrow your list of possible cleaning services. Before making your final selection, there are a few additional items just as important in the decision-making process.
Insurance:
Does the company have liability insurance, and is it adequate to protect you against a potential liability claim arising from the cleaning? Do they maintain worker's compensation insurance for their workers? Most states require this type of insurance. Don't just take the cleaning company's word stating they have insurance. Many companies do not carry insurance or only carry a minimal amount. Get a copy of their insurance certificate. If you hire them, insist on being added as a certificate holder and additional insured so you are updated with a new certificate when it expires or if the policy is cancelled.
Every reputable commercial cleaning service will be happy to provide proof of insurance. Choose a commercial cleaning service that has insurance to protect you and your commercial facility in case of damage to your property and injury to the cleaners while they are on your property.
Cleaning Products & Equipment:
For your protection before you hire the commercial cleaning services, check the facility to find out what they plan to use on the various surfaces. Many inexperienced commercial cleaners use the wrong products or use the right products improperly.
Some inexperienced cleaners even use the wrong equipment, which can cause permanent damage or stains to your property. A reputable and experienced company will gladly take the time to tour your facility, see the work that needs to be done and even assist you in developing a schedule to keep the facility clean and shiny.
Pricing Structure:
Ask the commercial cleaning service for their pricing structure not only for the services you will require regularly but also for any incidental services that may arise during your contract with them. So they are cleaning your floors three times a week.
But, what if something occurs to require a strip and wax of the floor area? How much will that cost? A reputable commercial cleaning service understands budgets and will understand your need to have an idea, if not a solid dollar amount for the types of services necessary or that may become necessary.
Cleaning Checklist:
Ask the commercial cleaning service for a cleaning checklist that will list all the services performed for each cleaning. This checklist or "work order" should be signed by management for the commercial cleaning contractor to submit billing, ensuring you will only pay for services that have been delivered to your satisfaction.
Lastly, Policies:
Ask to see the company's policies on types of payment they accept, their cancellation policy and if they offer a guarantee.
For more information on commercial cleaning procedures, call us today on 08 6330 2504.